Terms of Service

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1. Acceptance of Terms

By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. Manzely Medical Services reserves the right to change these terms at any time.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Manzely Medical Services' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer, disassemble, or decompile any software
• Remove any copyright or proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server

3. Service Description

Manzely Medical Services provides doctor home visit services in Alexandria, Egypt. Our services include:

• On-demand and scheduled medical consultations
• General medical examinations
• Medical prescriptions and referrals
• Medical certificates and documentation

4. Disclaimer

The materials on Manzely Medical Services' website are provided on an 'as is' basis. Manzely Medical Services makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

5. Limitations of Liability

In no event shall Manzely Medical Services or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Manzely Medical Services' website.

6. Appointment and Cancellation Policy

• Appointments must be booked at least 1 hour in advance for non-urgent cases
• Urgent appointments are subject to doctor availability
• Cancellations must be made at least 30 minutes before scheduled appointment time
• Late cancellations or no-shows may incur a cancellation fee
• Prices are confirmed at the time of booking and may change based on service type

7. Medical Advice Disclaimer

The information provided during home visits is for medical consultation purposes only and does not constitute a full substitution for in-depth medical evaluation at a hospital. For emergency situations, please contact emergency services immediately.

8. Payment Terms

• Payment is required before or at the time of service
• We accept multiple payment methods as specified during booking
• All prices include applicable taxes where required
• Refunds are subject to our refund policy

9. User Responsibilities

You agree to provide accurate information during booking and ensure safe access to your home for the medical professional. You are responsible for:

• Providing accurate health and contact information
• Being available at the scheduled time and location
• Notifying us of any special requirements or accessibility needs
• Maintaining confidentiality of your booking details

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Arab Republic of Egypt, and you irrevocably submit to the exclusive jurisdiction of the courts located in Alexandria.

11. Contact Information

For questions or concerns regarding these Terms of Service, please contact us at:

• Email: info@manzely.web.app
• Phone: +201035536523

Last Updated: April 2026